How can we help you?

Simply upload your document on our secure platform, choose your preferences, and we'll handle the rest. You'll receive a precise, professional translation in no time.

We can translate almost any document! From official paperwork to marketing materials, we've got you covered. If you're unsure, just reach out, and we'll confirm.

We accept all common formats: PDF, DOC, DOCX, PPT, XLS, JPG, PNG, and more. If you have a specialized format, contact us and we'll let you know if we can work with it.

Certified Translation: A precise, word-for-word translation with a signed certificate. This is essential for official use, like USCIS, courts, and universities.

Standard Translation: Great for personal and business use. It's an accurate translation, but without the official certification required by government entities.

Our certified translations are USCIS-approved, and we stay updated with their latest requirements. We guarantee your documents will be accepted, or we'll issue a refund. For schools or other institutions, always double-check their specific needs before submitting.

Certified translations are typically required for legal documents like birth certificates, marriage certificates, academic transcripts, legal contracts, immigration documents, and any official paperwork for government agencies.

Translation time depends on the complexity and word count. Most 1-3 page documents (up to 750 words) are ready in 48 hours. Need it quicker? We offer expedited services to get your translation faster.

Pricing depends on document length and type. For a custom quote, request a free estimate. We keep it affordable with no hidden fees!

Yes, we have a minimum charge for certified translations to ensure quality standards. This covers the certification process and ensures your document receives the attention it deserves.

Our team consists of vetted, professional translators who are native speakers, ensuring accuracy and cultural relevance. They're strategically located to provide 24/7 support across all time zones.

Absolutely! You can request a specific translator, though availability may vary. Let us know when you order.

Yes, all our translators are either certified by recognized translation associations or have equivalent professional experience. We only work with translators who meet our rigorous quality standards.

We're available 24/7 via email. Our friendly team is always ready to answer your questions and help with your translation needs.

Your data is protected with top-tier SSL encryption (SHA-256 with RSA-2048). We never store sensitive info, and your files are only accessible by our trusted team while your order is in progress.

Absolutely. We use PCI-compliant payment processors with end-to-end encryption. We never store your payment information on our servers.

Need a tweak? No problem! You can easily request revisions directly from your order status page. We'll make sure you're 100% satisfied with the final result.

Cancellation or modification requests are handled case-by-case. If work hasn't started yet, we'll accommodate changes. Once a translation is underway, we can issue a pro-rated refund for the unfinished portion.

We offer a full refund if your certified translation is rejected by the intended institution, provided you followed our submission guidelines. For other refund requests, please see our Refund Policy page.

Yes! We guarantee USCIS acceptance or your money back. For universities, WES, ECFMG, and others, our translations meet their standards. If you're unsure, we're happy to check specific requirements for you.

We guarantee acceptance by USCIS and most major institutions. However, some institutions have specific formatting or additional requirements. We recommend checking with them first, or we can help verify requirements before you order.

If your certified translation is rejected by the institution it was prepared for, we will revise it to meet their requirements at no additional cost, or provide a full refund as per our Refund Policy.

Yes, you can add any specific instructions during checkout. This helps ensure that names, places, or specialized terms are translated accurately.

We focus on clear communication through email for accuracy and efficiency. If you need assistance, create a support ticket, and we'll get back to you ASAP.

We offer translation services for over 100 languages. Our most requested languages include Spanish, Chinese, French, Arabic, German, Russian, and Portuguese. Contact us if you need a less common language.